empowering green initiatives with IT; A Strategy and Implementation Guide

Edition

-

ISBN/ISSN

978-0-470-58752-2

Collation

xvii, 235 p. : ill. ; 24 cm

Series Title

-

Call Number

658.4083 Spe e

REINVENTING GOVERMENT: Demokrasi dan Reformasi Pelayanan Publik

Edition

1

ISBN/ISSN

978-979-29-4128-9

Collation

xvi, 88 hlm. : ilus. ; 21 cm

Series Title

-

Call Number

352.6 Ros r

FINANCIAL CUSTOMER SERVICE: A Guide to Making Smarter Decisions

Edition

-

ISBN/ISSN

0-471-35379-3

Collation

xxi, 261 p. ; 22 cm

Series Title

-

Call Number

658.88 Sch f

International Trade in Services: An Overview and Blueprint for Negotiations

Edition

-

ISBN/ISSN

0-88730-241-6

Collation

ix, 355 p. : ill. ; 24 cm

Series Title

-

Call Number

658.848 Fek i

SERVICES MARKETING; People, Technology, Strategy FOURTH EDITION

-

PRODUCT SUPPORT SERVICES & TRAINING

Edition

-

ISBN/ISSN

0-07-028803-8

Collation

xvii, 276 p. ; 23 cm

Series Title

McGraw-Hill Logistic Series

Call Number

658.812 Hil p

Keeping Customers

Edition

-

ISBN/ISSN

0-87584-333-6

Collation

xv, 383 p,; 24 cm

Series Title

-

Call Number

658.812 Kee k

SUCCESS STRATEGIES FOR DESIGN PROFESSIONALS: SUPERPOSITIONING FOR ARCHITECTUR…

Edition

-

ISBN/ISSN

0-07-013311-5

Collation

ix, 140 p. : ill, ; 24 cm

Series Title

-

Call Number

720.688 Suc s

PRODUCT PLUS; How Product + Service = Competitive Advantage

Edition

-

ISBN/ISSN

0-07-038798-2

Collation

xiv, 382 p. : ill. ; 23 cm

Series Title

-

Call Number

658.812 Lov p 1994

Services Marketing, 4th edition International Edition

Edition

4

ISBN/ISSN

0-538-47645-1

Collation

xvii,468 p. : ill. ; 25 cm

Series Title

-

Call Number

658.8 Bat s

UPAYA MENINGKATKAN KEMAMPUAN SERVIS FOREHAND MENGGUNAKAN RAKET M0DIFIKASI DAL…

Tujuan penelitian ini untuk meningkatkan tehnik dasar servis forehand melalui modikasi raket (alat). Siswa menjadi aktif dalam mengikuti proses pelaksanaan belajar mengajar bulutangkis kelas V SD N…

SERVICE MANAGEMANT : Strategy and Leadership in Service Business, Sesond Edition

Edition

2nd

ISBN/ISSN

0-471-92885-2

Collation

xv, 185 p.; tab.; 23 cm.

Series Title

-

Call Number

338.4 Nor s

SERVICE management : mewujudkan layanan prima

Edition

-

ISBN/ISSN

978-979-29-0509-0

Collation

xxii, 234 hlm.; 28 cm.

Series Title

-

Call Number

338.48 Tji s

THE COMPLETE CUSTOMER SERVICE LETTER BOOK

Edition

-

ISBN/ISSN

0-07-911618-3

Collation

xvi, 290 p. ; 24 cm

Series Title

-

Call Number

651.75 Wer c

CONTEMPORARY FINANCIAL MARKETS AND SERVICES

Edition

-

ISBN/ISSN

0-314-76548-4

Collation

xxviii, 571 p. : ill. ; 26 cm

Series Title

-

Call Number

332.1 Sco c

New Public Management: The transformation of ideas and practice

Edition

-

ISBN/ISSN

0-7546-3212-1

Collation

x, 353 p. : ill. ; 21 cm

Series Title

-

Call Number

351 Chr n

Health Services Management: A Book of Cases Third Edition

Edition

3rd

ISBN/ISSN

0-910701-41-5

Collation

xviii, 253 p. : ill. ; 23 cm

Series Title

-

Call Number

362.110 68 Kov h

Management of Human Service Programs

Edition

2

ISBN/ISSN

0-534-13074-7

Collation

xi, 321 p.; 23 cm.

Series Title

-

Call Number

361.0068 Lew m

ACCOUNTING SYSTEMS : PROCEDURES and METHODS, Third Edition

Edition

3

ISBN/ISSN

0-13001933-X

Collation

xiii, 703 p. : ill, ; 25 cm

Series Title

-

Call Number

658.403 2 Gil a 1971

BUSINESS COMMUNICATION TODAY / Ninth Edition

Edition

9

ISBN/ISSN

978-0-13-206470-5

Collation

xxix., 661 p.; ill.: 27,5cm

Series Title

-

Call Number

650.014 Bov b

SERVICE MANAGEMENT AND MARKETING : Managing the Service Profit Logic

Edition

4

ISBN/ISSN

978-1-118-92144-9

Collation

ix, 521 p.; ill.; 24 cm.

Series Title

-

Call Number

658.307 Gro s

AGILE COMPETITORS and VIRTUAL ORGANIZATIONS: STRATEGIES FOR ENRICHING THE CUS…

Edition

-

ISBN/ISSN

0-442-01903-3

Collation

xxix, 414 p. : ill. ; 24 cm

Series Title

-

Call Number

658.8 Gol a

THE ANALYSIS OF CONSUMERS PURCHASING DECISION TOWARD THE PURCHASING OF ONLINE…

Penelitian ini dilakukan mengingat perkembangan dari teknologi menunjukkan respon yang tinggi terhadap berbelanja melalui internet atau biasa disebut belanja Online. Tujuan penelitian ini adalah un…

PRESERVICE TEACHERS’ DIFFICULTIES IN SOLVING PISA READING LITERACY QUESTION…

The Program for International Student Assessment (PISA) is a program managed by the Organization for Economic Cooperation and Development (OECD). PISA is an international study that measures studen…

THE CORRELATION BETWEEN ATTITUDE TOWARD THE USE OF CLOUD SERVICE, LEARNING MO…

The research aimed at finding out the attitude toward the use of cloud service, learning motivation and learning achievement. Correlational study was used to find out the correlation among the vari…

ANALISIS SERANGAN DISTRIBUTED DENIAL OF SERVICE (DDoS) PADA ROUTER MENGGUNAKA…

Distributed Denial of Service (DDoS) attacks on a network continue to grow in the society. Especially the DDoS DNS Flooding attack carried out by irresponsible people and aimed at someone else's Ro…

QUEUENING METHODS: FOR SERVICES AND MANUFACTURING

Edition

-

ISBN/ISSN

0-13-744756-6

Collation

xvi, 476 p. : ill. ; 23 cm

Series Title

-

Call Number

658.4034 Hal q 1991

CREATING THE SERVICE CULTURE: STRATEGIES FOR CANADIAN BUSINESS

Edition

-

ISBN/ISSN

0-13-852138-7

Collation

xii, 228 p.: ill.; 23 cm

Series Title

-

Call Number

658.812 Bro c

THE LAST SPY: A NOVEL

Edition

-

ISBN/ISSN

0-671-77622-3

Collation

326 p. ; 24 cm

Series Title

-

Call Number

813.54 Rei l

THE CUSTOMER SERVICE PLANNER

Edition

-

ISBN/ISSN

0-7506-0149-3

Collation

viii, 125 p. : ill. ; 22 cm

Series Title

The Marketing Series

Call Number

658.8001 Chr c 1992