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SERVICE MANAGEMENT AND MARKETING : Managing the Service Profit Logic
Gronroos, Christian

Edition
4
ISBN/ISSN
978-1-118-92144-9
Collation
ix, 521 p.; ill.; 24 cm.
Series Title
-
Call Number
658.307 Gro s

Edition
4
ISBN/ISSN
978-1-118-92144-9
Collation
ix, 521 p.; ill.; 24 cm.
Series Title
-
Call Number
658.307 Gro s
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