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PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN PADA KEDAI KOPI STARBU…
Harnum, Citra Sekar

This research aims to find out the influence of service quality on consumer satisfaction when purchasing products at Starbucks coffee shops in Palembang partially and simultaneously. The method use…

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xix, 107 hlm.; ilus.; 29 cm
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T1415872024
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