PENGARUH KUALITAS PELAYANAN PT. KERETA API INDONESIA TERHADAP KEPUASAN KONSUM…
Penelitian ini bertujuan untuk mengetahui apakah dimensi dalam kualitas pelayanan yaitu tangible, reliability, responsiveness, assurance, dan emphaty berpengaruh terhadap kepuasan konsumen penumpan…
- Edition
- -
- ISBN/ISSN
- -
- Collation
- vi, 96 hlm.: Ilus., tab.; 29 cm
- Series Title
- -
- Call Number
- T458032012
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