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PENGARUH E-SERVICE QUALITY DAN HARGA TERHADAP LOYALITAS PELANGGAN PENGGUNA AP…
Elnanda, Azizah

Competition in the online transportation industry in Indonesia is becoming more intense, especially between Grab and Gojek. Although Grab has a large user base, its position in retaining customers …

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xv, 119 hlm.; ilus.; tab.; 29 cm.
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T1716642025
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