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PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN PADA PT ASTRA DAIHATS…
Alfarizzi, Muhammad Subhan

This study aims to analyze the effect of service quality on customer satisfaction at PT Astra Daihatsu Plaju in Palembang City. This study uses a quantitative approach with data collection methods …

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viii, 74 hlm.; ilus.; 29 cm
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T747532022
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