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PENGARUH E-SERVICE QUALITY TERHADAP E-SATISFACTION PADA KONSUMEN TOKOPEDIA DI…
Albanna, Muhammad Rifqi

This study aims to determine the effect of E-Service Quality on E-Satisfaction on Tokopedia consumers in Palembang. The dimensions of E-Service Quality used consist of Reliability, Responsiveness, …

Edition
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ISBN/ISSN
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Collation
xiii, 68 hlm.; ilus.; 29 cm
Series Title
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Call Number
T742872022

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