PENGARUH SERVICE RECOVERY TERHADAP PASSENGER SATISFACTION PASCA TERJADINYA FL…
The purpose of this study was to determine and explain the effect of Service Recovery on Passenger Satisfaction after the occurrence of flight irregularities at PT Sriwijaya Air District Palembang …
- Edition
- -
- ISBN/ISSN
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- Collation
- xx, 90 hlm.; Ilus.; 29 cm
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- Call Number
- T1414442024
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Found 1 from your keywords: Author : "Marandika, Eggi Ramadhon"
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