Prinsip-prinsip Total Quality Service
- Edition
- 1
- ISBN/ISSN
- 979-533-456-5
- Collation
- xii, 176 hlm.: ilus. ; 23 cm.
- Series Title
- -
- Call Number
- 658.812 Tji p
- Edition
- 1
- ISBN/ISSN
- 979-533-456-5
- Collation
- xii, 176 hlm.: ilus. ; 23 cm.
- Series Title
- -
- Call Number
- 658.812 Tji p
PRINSIP - PRINSIP TOTAL QUALITY SERVICE
Buku ini membahas dengan cukup lengkap bagaimana meningkatkan kualitas jasa terhadap pelanggan. Pembahasan meliputi juga bagaimana proses komunikasi dan manajemen secara efektif serta kuat mewujudk…
- Edition
- 2
- ISBN/ISSN
- 979-533-600-3
- Collation
- xii, 175 hlm.: ilus. ; 23 cm.
- Series Title
- -
- Call Number
- 658.812 Tji p
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