PENGARUH E-TRUST DAN E-SERVICE QUALITY TERHADAP KEPUASAN PELANGGAN GEN Z TOKO…
Tujuan dari penelitian ini adalah menganalisis pengaruh E-Trust Dan E-Service Quality Terhadap Kepuasan Pelanggan Gen Z Tokopedia pada Mahasiswa Universitas Sriwijaya Kampus Palembang dengan menggu…
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- xvii, 106 hlm.; ilus.; tab.; 29 cm.
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- T1659192025
ANALISIS SENTIMEN ULASAN APLIKASI TOKOPEDIA MENGGUNAKAN MACHINE LEARNING DAN …
Tokopedia, a prominent e-commerce platform in Indonesia, generates vast amounts of user feedback, offering valuable insights into customer satisfaction through sentiment analysis. However, sentimen…
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- xv, 79 hlm.; ilus.; tab.; 29 cm.
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- T1645742024
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