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PENGARUH KUALITAS LAYANAN TERHADAP KEPUASAN KONSUMEN BENGKEL AUTO 2000 CABANG…
Putra, Ade Hidayat

The objectives of this research are 1) knowing the influence of Services quality to customer satisfaction of Auto 2000 workshop branch Ahmad Yani Palembang. 2) Knowing most influence of quality Ser…

Edition
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ISBN/ISSN
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Collation
xx, 128 hlm.: Ilus., tab.; 28 cm
Series Title
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Call Number
T597202010
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PENGARUH KUALITAS LAYANAN TERHADAP KEPUASAN KONSUMEN PADA BENGKEL INDRAPURA M…
Al Hanafie, Rachmad

Penelitian ini bertujuan untuk mengetahui seberapa besar pengaruh variabel Kualitas Layanan terhadap Kepuasan Konsumen baik secara simultan maupun parsial pada Bengkel Indrapura Motor dan untuk men…

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ISBN/ISSN
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Collation
xvi, 75 hlm.: Ilus., tab.; 29 cm
Series Title
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Call Number
T458312013
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PENGARUH KUALITAS LAYANAN TERHADAP KEPUASAN KONSUMEN SMARTFREN CABANG PALEMBANG
Mubarraq, Tefhanjani

Tujuan dari penelitian ini untuk mengetahui besarnya pengaruh kualitas layanan terhadap kepuasan konsumen Smartfren cabang Palembang, baik secara simultan maupun parsial. Serta untuk mengetahui var…

Edition
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ISBN/ISSN
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Collation
xviii, 95 hlm.: Ilus., tab.; 29 cm
Series Title
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Call Number
T456842013
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ANALISIS PENGARUH HARGA, KUALITAS PRODUK DAN KUALITAS PELAYANAN TERHADAP KEPU…
Apriana, Felda

Penelitian ini merupakan studi kasus yang ditujukan pada pelanggan JM Sukarame Palembang dengan judul Analisis Pengaruh Harga, Kualitas Produk dan Kualitas Pelayanan Terhadap Kepuasan Pelanggan JM …

Edition
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ISBN/ISSN
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Collation
x, 70 hlm.: Ilus., tab.; 29 cm
Series Title
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Call Number
T460132014
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Pengaruh kualitas pelayanan terhadap kepuasan pelanggan di SPBU Coco 21.302.0…
Agus Setiawan

This study aimed to describe the variables of service quality to customer satisfaction variables. The independent variable was the physical evidence, reliability, responsiveness, assurance and empa…

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xii, 62 hlm. : ilus. + CD
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-
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