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Penerapan electronic customer relationship management (E-CRM) untuk memaksima…
Aidil Putrasyah

Penelitian ini bertujuan Mengimplementasikan E-CRM (Electronic Customer Relationship Management) untuk memaksimalkan sistem layanan berlangganan koran Tribun Sumsel. Hasil dari penelitian menunjukk…

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xv, 157 hlm. : ilus.
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005.740 7 Aid p 2014
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