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Pengembangan customer relationship managment (CRM) pada sistem informasi pema…
Novita Sari Sitohang

di tengah Kota Palembang. Dengan semakin meningkatnya persaingan usaha perhotelan, maka Hotel Limas harus dapat menentukan strategi terbaik untuk dapat mempertahankan pelanggannya dan menarik pel…

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xviii, 221 hlm. : ilus.
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005.740 7 nOV P 2014
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