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Pengaruh kualitas pelayanan terhadap kepuasan pelanggan PT. Indosat Tbk. Pale…
Jefri Wellyando

Tujuan utama penelitian ini adalah untuk mengetahui pengaruh kualitas pelayanan terhdap kepuasan pelanggan PT. Indosat Tbk Palembang. Sampel penelitian ini sebanyak 120 responden yang berasal dari …

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xvii, 69 hlm. : ilus. + CD
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Pengaruh kualitas pelayanan terhadap kepuasan konsumen menginap di Hotel Dine…
Mekky Abteni

Penelitian ini bertujuan untuk untuk mengetahui pengaruh kualitas pelayanan secara simultan terhadap kepuasan konsumen menginap di Hotel Dinesti Kayuagung. Kemudian, seberapa besar pengaruh kualita…

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xi, 65 hlm. : ilus.
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