KONTRIBUSI FAKTOR TANGIBLES, RELIABILITY, RESPONSIVENESS, ASSURANCE, DAN EMPA…

ABSTRACT This study aims to measure the magnitude of the influence of: 1) Tangibles on service quality, 2) Reliability on service quality, 3) Responsiveness to service quality, 4) Assurance on serv…

ISO 9001:2015 for Everyday Operations

Martin Hinsch summarizes all chapters of the ISO 9001:2015 shortly. The text offers both beginners and users with little knowledge of the standard an introduction to or a refresher course on the wo…

AUDITING & ASSURANCE SERVICES A SYSTEM APPROACH: JASA AUDIT & ASSURANCE PENDE…

Edition

4

ISBN/ISSN

979-691-262-7

Collation

xxiv, 465 p. : ill. ; 26 cm

Series Title

-

Call Number

657.45 Mes a

AUDITING & ASSURANCE SERVICES: A SYSTEMATIC APPROACH = JASA AUDIT & ASSURANCE…

Edition

4

ISBN/ISSN

979-691-263-5

Collation

xxvi, 542 p. : ill. ; 26 cm

Series Title

-

Call Number

657.45 Mes a

INFORMATION TECHNOLOGY AUDITING and ASSURANCE: Audit dan Assurance Teknologi …

Edition

-

ISBN/ISSN

978-981-4332-76-0

Collation

466 hlm.; 26 Cm

Series Title

-

Call Number

657,45 Sin i

Auditing and Assurance Services: AN INTEGRATED APPROACH, Fourteenth Edition

Edition

14th

ISBN/ISSN

978-0-273-75494-7

Collation

870 p. : ill. ; 26 cm.

Series Title

-

Call Number

657.45 Are a

QUALITY PLANNING AND ANALYSIS, THIRD EDITION

Edition

3rd

ISBN/ISSN

0-07-033183-9

Collation

xxi, 634 p. : ill. ; 34 cm

Series Title

McGraw-Hill series in industrial engineering and management science

Call Number

658.5 62 Jur q

Quality Assurance: the route to efficiency and eompetitiveness, 3 rd edition

Edition

3

ISBN/ISSN

0-13-334559-9

Collation

xii, 336 p.; 25 cm.

Series Title

-

Call Number

368 Ste q

Q.A. QUALITY ASSURANCE IN LIBRARIES: THE HEALTH CARE SECTOR

-

Quality assurance: Case study on progress 2012-2016

Edition

-

ISBN/ISSN

-

Collation

viii, 50 hlm. : ilus. ; 26 cm.

Series Title

-

Call Number

371.12 Uni q