Skripsi

PENGUKURAN EFEKTIVITAS INTERAKSI G2C PADA MEDIA SOSIAL INSTAGRAM PEMERINTAH MENGGUNAKAN EPIC MODEL

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Penilaian

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The Office of Communication and Information of the Province of South Sumatra is one of the agencies in charge of providing public information services and as a provider of access to information in the Province of South Sumatra. Public information services through Instagram social media are present as one of the implementations of e-government. The problem that occurs in the Instagram social media of the South Sumatra Province government is that the level of effectiveness of G2C interactions has never been measured so that the interaction between the government and the community has not been effective. From these problems the Instagram social media account @dikominfo_sumsel was measured by distributing questionnaires to 99 respondents following the @dikominfo_sumsel Instagram account using the EPIC Model with four dimensions (Emphaty, Persuation, Impact, and Communication). Based on the results of the study, the government's Instagram account at the Communication and Information Office of South Sumatra Province, namely @diskominfo_sumsel, was effective. From the average score of respondents' opinions on statements that measure the empathy dimension is 4.043 (effective). For the dimension of persuasion, it has the highest score of 4.076 (effective). For the communication dimension, the result is 3.963 (effective). And the dimensions of the impact obtained results of 4.035 (effective).

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Availability

Inventory Code	Barcode	Call Number	Location	Status
2107002251	T54101	T541012021	Central Library (REFERENCES)	Available but not for loan - Not for Loan

Detail Information

Series Title

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Call Number

T541012021

Publisher

Inderalaya : Prodi Sistem Informasi, Fakultas Ilmu Komputer Universitas Sriwijaya., 2021

Collation

xvi, 68 hlm. : ilus. ; 29 cm

Language

Indonesia

ISBN/ISSN

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Classification

006.754 07

Content Type

Text

Media Type

unmediated

Carrier Type

unspecified

Edition

-

Subject(s)

Prodi Sistem Informasi
Situs Jejaring Sosial, Sosial Media

Specific Detail Info

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Statement of Responsibility

Win

Other version/related

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