Skripsi

MPLEMENTASI CRM BERBASIS WEB PADA TOKO ALAT MUSIK RAJA BEKAS PALEMBANG MENGGUNAKAN STRATEGI UP-SELLING DAN CROSS SELLING

---

Penilaian

---

With the development of an increasingly global era like today, information is the most important thing for companies or agencies. One of the ways to maintain the company's survival is to maintain a good relationship between the company and its customers by providing fast and precise information, which can be the spearhead of the company. Raja Bekas Palembang needs to have a medium for delivering information that can improve service to customers because some problems occur because customers find it difficult to get promotional information and services. Another problem with the Raja Bekas Palembang musical instrument shop is that the customer still has difficulty knowing what products are provided and the customer has to come to the location. Then the company still has difficulty collecting data on customers who have ordered. Therefore Raja Bekas Palembang requires a system that implements a web-based Customer Relationship Management (CRM) method that aims to make the relationship between the company and customers well-established and the customer service process will be faster and more efficient.

---

Availability

Inventory Code	Barcode	Call Number	Location	Status
2107002163	T482232	T482232021	Central Library (Referens)	Available but not for loan - Not for Loan

Detail Information

Series Title

-

Call Number

T482232021

Publisher

Inderalaya : Fakultas Ilmu Komputer, Prodi Sistem Informasi., 2021

Collation

ix, 84 hlm,: ilus.; 29 cm

Language

Indonesia

ISBN/ISSN

-

Classification

004.07

Content Type

-

Media Type

-

Carrier Type

-

Edition

-

Subject(s)

Prodi Sistem Informasi
Pemrosesan Data, Ilmu Komputer

Specific Detail Info

-

Statement of Responsibility

MURZ

Other version/related

File Attachment

Comments

---

You must be logged in to post a comment