APA Style
Gronroos, Christian. (2015).
SERVICE MANAGEMENT AND MARKETING : Managing the Service Profit Logic (4).
New Jersey:
Wiley.
Chicago Style
Gronroos, Christian.
SERVICE MANAGEMENT AND MARKETING : Managing the Service Profit Logic.
4
New Jersey:
Wiley,
2015.
Text.
MLA Style
Gronroos, Christian.
SERVICE MANAGEMENT AND MARKETING : Managing the Service Profit Logic.
4
New Jersey:
Wiley,
2015.
Text.
Turabian Style
Gronroos, Christian.
SERVICE MANAGEMENT AND MARKETING : Managing the Service Profit Logic.
4
New Jersey:
Wiley,
2015.
Print.