APA Style

Lovelock, Christopher. (2001). SERVICES MARKETING; People, Technology, Strategy FOURTH EDITION (4th). Upper Saddle River, New Jersey: Prentice Hall.

Chicago Style

Lovelock, Christopher. SERVICES MARKETING; People, Technology, Strategy FOURTH EDITION. 4th Upper Saddle River, New Jersey: Prentice Hall, 2001. Text.

MLA Style

Lovelock, Christopher. SERVICES MARKETING; People, Technology, Strategy FOURTH EDITION. 4th Upper Saddle River, New Jersey: Prentice Hall, 2001. Text.

Turabian Style

Lovelock, Christopher. SERVICES MARKETING; People, Technology, Strategy FOURTH EDITION. 4th Upper Saddle River, New Jersey: Prentice Hall, 2001. Print.