APA Style
Storbacka, Kaj, Lehtinen, Jarmo R.. (2001).
CUSTOMER RELATIONSHIP MANAGEMENT: CREATING COMPETITIVE ADVANTAGE THROUGH WIN-WIN RELATIONSHIP STRATEGIES .
Singapore:
McGraw-Hill Education.
Chicago Style
Storbacka, Kaj, Lehtinen, Jarmo R..
CUSTOMER RELATIONSHIP MANAGEMENT: CREATING COMPETITIVE ADVANTAGE THROUGH WIN-WIN RELATIONSHIP STRATEGIES.
Singapore:
McGraw-Hill Education,
2001.
Text.
MLA Style
Storbacka, Kaj, Lehtinen, Jarmo R..
CUSTOMER RELATIONSHIP MANAGEMENT: CREATING COMPETITIVE ADVANTAGE THROUGH WIN-WIN RELATIONSHIP STRATEGIES.
Singapore:
McGraw-Hill Education,
2001.
Text.
Turabian Style
Storbacka, Kaj, Lehtinen, Jarmo R..
CUSTOMER RELATIONSHIP MANAGEMENT: CREATING COMPETITIVE ADVANTAGE THROUGH WIN-WIN RELATIONSHIP STRATEGIES.
Singapore:
McGraw-Hill Education,
2001.
Print.