APA Style
Congram, Carole A., Friedman, Margaret L.. (1991).
The AMA Handbook of MARKETING FOR THE SERVICE INDUSTRIES .
New York:
AMACOM.
Chicago Style
Congram, Carole A., Friedman, Margaret L..
The AMA Handbook of MARKETING FOR THE SERVICE INDUSTRIES.
New York:
AMACOM,
1991.
Text.
MLA Style
Congram, Carole A., Friedman, Margaret L..
The AMA Handbook of MARKETING FOR THE SERVICE INDUSTRIES.
New York:
AMACOM,
1991.
Text.
Turabian Style
Congram, Carole A., Friedman, Margaret L..
The AMA Handbook of MARKETING FOR THE SERVICE INDUSTRIES.
New York:
AMACOM,
1991.
Print.