APA Style
      Christopher, Martin. (1992).
    THE CUSTOMER SERVICE PLANNER (-).
    Oxford:
  Butterworth-Heinemann.
  
Chicago Style
      Christopher, Martin.
    THE CUSTOMER SERVICE PLANNER.
    -
    Oxford:
  Butterworth-Heinemann,
  1992.
  Text.
  
MLA Style
      Christopher, Martin.
    THE CUSTOMER SERVICE PLANNER.
    -
    Oxford:
  Butterworth-Heinemann,
  1992.
  Text.
  
Turabian Style
      Christopher, Martin.
    THE CUSTOMER SERVICE PLANNER.
    - 
    Oxford:
  Butterworth-Heinemann,
  1992.
  Print.