APA Style

Townsend, Patrick L., Gebhardt, Joan E.. (1992). QUALITY IN ACTION : 93 Lessons in Leadership Participation, and Measurement . Canada: John Wiley & Sons, Inc..

Chicago Style

Townsend, Patrick L., Gebhardt, Joan E.. QUALITY IN ACTION : 93 Lessons in Leadership Participation, and Measurement. Canada: John Wiley & Sons, Inc., 1992. Text.

MLA Style

Townsend, Patrick L., Gebhardt, Joan E.. QUALITY IN ACTION : 93 Lessons in Leadership Participation, and Measurement. Canada: John Wiley & Sons, Inc., 1992. Text.

Turabian Style

Townsend, Patrick L., Gebhardt, Joan E.. QUALITY IN ACTION : 93 Lessons in Leadership Participation, and Measurement. Canada: John Wiley & Sons, Inc., 1992. Print.