APA Style
Werz, Edward W, Germain, Sally. (1993).
THE COMPLETE CUSTOMER SERVICE LETTER BOOK .
New York:
McGraw-Hill, Inc.
Chicago Style
Werz, Edward W, Germain, Sally.
THE COMPLETE CUSTOMER SERVICE LETTER BOOK.
New York:
McGraw-Hill, Inc,
1993.
Text.
MLA Style
Werz, Edward W, Germain, Sally.
THE COMPLETE CUSTOMER SERVICE LETTER BOOK.
New York:
McGraw-Hill, Inc,
1993.
Text.
Turabian Style
Werz, Edward W, Germain, Sally.
THE COMPLETE CUSTOMER SERVICE LETTER BOOK.
New York:
McGraw-Hill, Inc,
1993.
Print.