APA Style

Melan, Eugene H.. (1993). PROCESS MANAGEMENT: METHODS FOR IMPROVING PRODUCTS AND SERVICE . New York: McGraw-Hill, Inc..

Chicago Style

Melan, Eugene H.. PROCESS MANAGEMENT: METHODS FOR IMPROVING PRODUCTS AND SERVICE. New York: McGraw-Hill, Inc., 1993. Text.

MLA Style

Melan, Eugene H.. PROCESS MANAGEMENT: METHODS FOR IMPROVING PRODUCTS AND SERVICE. New York: McGraw-Hill, Inc., 1993. Text.

Turabian Style

Melan, Eugene H.. PROCESS MANAGEMENT: METHODS FOR IMPROVING PRODUCTS AND SERVICE. New York: McGraw-Hill, Inc., 1993. Print.