APA Style
Kasmir, Kasmir. (2008, 2011).
ETIKA CUSTOMER SERVICE (1).
Jakarta:
PT RajaGrafindo Persada.
Chicago Style
Kasmir, Kasmir.
ETIKA CUSTOMER SERVICE.
1
Jakarta:
PT RajaGrafindo Persada,
2008, 2011.
Text.
MLA Style
Kasmir, Kasmir.
ETIKA CUSTOMER SERVICE.
1
Jakarta:
PT RajaGrafindo Persada,
2008, 2011.
Text.
Turabian Style
Kasmir, Kasmir.
ETIKA CUSTOMER SERVICE.
1
Jakarta:
PT RajaGrafindo Persada,
2008, 2011.
Print.