APA Style

Michelli, Joseph A.. (2009). THE NEW GOLD STANDARD: Layanan Bintang Lima The Ritz-Carlton Hotel Company . Jakarta: Gramedia Pustaka Utama.

Chicago Style

Michelli, Joseph A.. THE NEW GOLD STANDARD: Layanan Bintang Lima The Ritz-Carlton Hotel Company. Jakarta: Gramedia Pustaka Utama, 2009. Text.

MLA Style

Michelli, Joseph A.. THE NEW GOLD STANDARD: Layanan Bintang Lima The Ritz-Carlton Hotel Company. Jakarta: Gramedia Pustaka Utama, 2009. Text.

Turabian Style

Michelli, Joseph A.. THE NEW GOLD STANDARD: Layanan Bintang Lima The Ritz-Carlton Hotel Company. Jakarta: Gramedia Pustaka Utama, 2009. Print.