APA Style
Barnes, James G. (2001).
SECRETS OF CUSTOMER RELATIONSHIP MANAGEMENT : Rahasia Manajemen Hubungan Pelanggan (11).
Yogyakarta:
Penerbit ANDI.
Chicago Style
Barnes, James G.
SECRETS OF CUSTOMER RELATIONSHIP MANAGEMENT : Rahasia Manajemen Hubungan Pelanggan.
11
Yogyakarta:
Penerbit ANDI,
2001.
Text.
MLA Style
Barnes, James G.
SECRETS OF CUSTOMER RELATIONSHIP MANAGEMENT : Rahasia Manajemen Hubungan Pelanggan.
11
Yogyakarta:
Penerbit ANDI,
2001.
Text.
Turabian Style
Barnes, James G.
SECRETS OF CUSTOMER RELATIONSHIP MANAGEMENT : Rahasia Manajemen Hubungan Pelanggan.
11
Yogyakarta:
Penerbit ANDI,
2001.
Print.