APA Style
Diana, Anastasia, Tjiptono, Fandy. (2003).
Total Quality Management (Revisi).
Yogyakarta:
Penerbit ANDI.
Chicago Style
Diana, Anastasia, Tjiptono, Fandy.
Total Quality Management.
Revisi
Yogyakarta:
Penerbit ANDI,
2003.
Text.
MLA Style
Diana, Anastasia, Tjiptono, Fandy.
Total Quality Management.
Revisi
Yogyakarta:
Penerbit ANDI,
2003.
Text.
Turabian Style
Diana, Anastasia, Tjiptono, Fandy.
Total Quality Management.
Revisi
Yogyakarta:
Penerbit ANDI,
2003.
Print.