Skripsi

ANALISIS SENTIMEN ULASAN PENGGUNA APLIKASI INFO BMKG DENGAN METODE SUPPORT VECTOR MACHINE

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Penilaian

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The advancement of information technology has driven the development of various mobile applications that facilitate the public in accessing information. One of the important applications in Indonesia is Info BMKG, which provides information related to weather, earthquakes, and climate from the Meteorology, Climatology, and Geophysics Agency (BMKG). Given its vital function, user reviews of this application become an important source of data in evaluating service quality. This study aims to analyze the sentiment of user reviews of the Info BMKG application on the Google Play Store to gain a deeper understanding of user perceptions. This research uses the Support Vector Machine (SVM) algorithm and the Cross Industry Standard Process for Data Mining (CRISP-DM) as the research framework. The data evaluation used K-Fold Cross Validation with parameter fold values of 2, 4, 6, 8, and 10. Based on the test results, the best accuracy was achieved at fold value = 10 with an accuracy of 83.54%, a positive precision of 88.20%, a negative precision of 79.90%, a positive recall of 77.45%, and a negative recall of 89.64%. The positive sentiment word cloud was dominated by words such as "earthquake," "help," "application," "weather," "information," "good," reflecting a positive perception of the application's accuracy and benefits. Meanwhile, words like "earthquake," "application," "update," "location," "notification," "weather" appeared in the negative sentiment, indicating areas that need improvement.

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Availability

Inventory Code	Barcode	Call Number	Location	Status
2507004426	T179789	T1797892025	Central Library (Reference)	Available but not for loan - Not for Loan

Detail Information

Series Title

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Call Number

T1797892025

Publisher

Indralaya : Prodi Sistem Informasi, Fakultas Ilmu Komputer Universitas Sriwijaya., 2025

Collation

xvi, 125 hlm.; ilus.; tab.; 29 cm.

Language

Indonesia

ISBN/ISSN

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Classification

005.360 7

Content Type

Text

Media Type

unmediated

Carrier Type

other (computer)

Edition

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Subject(s)

Sistem informasi

Specific Detail Info

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Statement of Responsibility

MI

Other version/related

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