Skripsi

KARAKTERISTIK PERSUASI DALAM INOVASI PELAYANAN SI JAGO (SIKOK JADI TIGO) DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KOTA PALEMBANG

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Penilaian

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This study aims to examine the adoption process of public service innovation through the Si Jago (Sikok Jadi Tigo) program at the Palembang City Population and Civil Registration Office using Everett M. Rogers' innovation attributes theory. This program allows people to obtain three population documents at once, namely birth certificates, family cards, and child identity cards in one processing. This research uses a descriptive qualitative approach with data collection techniques through interviews, documentation, and literature studies. The analysis is based on the five dimensions of Rogers' theory of innovation attributes, namely relative advantage, compatibility, complexity, trialability, and observability. The results showed that Si Jago Innovation has a relative advantage, is in accordance with the needs of the community, and is quite easy to understand. Trials have been conducted in 9 UPTD Zones and the benefits can be directly observed by the community. However, challenges are still found in terms of limited digital literacy and equitable socialization. Keywords: Innovation, Public Service, Si Jago, Disdukcapil, Palembang City

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Availability

Inventory Code	Barcode	Call Number	Location	Status
2507005045	T181430	T1814302025	Central Library (REFRENCES)	Available but not for loan - Not for Loan

Detail Information

Series Title

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Call Number

T1814302025

Publisher

Indralaya : Prodi Ilmu Administrasi Publik, Fakultas Ilmu Sosial dan Politik Universitas Sriwijaya., 2025

Collation

xvi, 125 hlm.; ilus.; tab.; 29 cm.

Language

Indonesia

ISBN/ISSN

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Classification

351.07

Content Type

Text

Media Type

unmediated

Carrier Type

-

Edition

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Subject(s)

Administrasi Publik

Specific Detail Info

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Statement of Responsibility

LIPI

Other version/related

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