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ANALISIS KUALITAS WEBSITE DIGITAL LIBRARY (DIGILIB) UNIVERSITAS SRIWIJAYA MENGGUNAKAN METODE WEBQUAL 4.0 DAN IMPORTANCE PERFORMANCE ANALYSIS

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Penilaian

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Website quality is an important factor that must be considered by institutions, because the website reflects the image of the institution in cyberspace. This study aims to analyze the quality of the Digital Library (Digilib) website of Sriwijaya University using the Webqual 4.0 and Importance Performance Analysis (IPA) methods. The methodology used involves collecting data through questionnaires distributed to 100 respondents, with validity and reliability tests of the instrument using SPSS 24. The results of the analysis show that the average suitability of website performance is 90,77%, but the average gap value of -0,50 indicates that website performance is still below user expectations. Importance Performance Analysis (IPA) analysis identified that improvements should be focused on indicators in Quadrant I, including website appearance, competence, and service speed. This study recommends improvements in these aspects to improve overall user satisfaction.

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Availability

Inventory Code	Barcode	Call Number	Location	Status
2507002118	T170280	T1702802025	Central Library (Reference)	Available but not for loan - Not for Loan

Detail Information

Series Title

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Call Number

T1702802025

Publisher

: Prodi Sistem Informasi, Fakultas Ilmu Komputer Universitas Sriwijaya., 2025

Collation

viii, 100 hlm.; ilus., tab., 29 cm.

Language

Indonesia

ISBN/ISSN

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Classification

005.360 7

Content Type

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Media Type

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Carrier Type

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Edition

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Subject(s)

Sistem informasi

Specific Detail Info

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Statement of Responsibility

EM

Other version/related

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