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ANALISIS KEPUASAN PENGGUNA PADA APLIKASI SPOTIFY DI KOTA PALEMBANG DENGAN MENGGUNAKAN METODE USABILITY
Usability level is one of the methods that can affect the comfort of mobile application users, and evaluation is very important to do. Spotify, as an app for listening to music and podcasts, has users from different parts of the world. The evaluation is carried out with the aim of improving the user experience, so that the application can evolve and be easier to use. The method applied in this evaluation is usability testing. The results obtained show that the Spotify application is of good quality, effective, efficient, and able to provide satisfaction to users. With the results with validity and reliability tests, it shows the five characteristics such as ease, efficiency, ease of remember, annoyance and security, and satisfaction showing valid and reliable information. Indicates that the user is satisfied with the user experience of the Spotify app.
Inventory Code | Barcode | Call Number | Location | Status |
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2507003165 | T173497 | T1734972025 | Central Library (Reference) | Available but not for loan - Not for Loan |
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