Text

ANALISIS KEPUASAN PENGGUNA PADA APLIKASI SHOPEEPAY MENGGUNAKAN METODE USABILITY (STUDI KASUS : MAHASISWA UNSRI)

---

Penilaian

---

This study aims to analyze the level of user satisfaction with the ShopeePay digital wallet application using the Usability method. This method has five variables to evaluate the level of user satisfaction, namely Learnability, Efficiency, Memorability, Errors, and Satisfaction. Data collected through a questionnaire of 262 data with case study specifications on Sriwijaya University students. The reason for the researcher is because of the population and diversity of Sriwijaya University students from various faculties and regions who study at Sriwijaya University. The results of the analysis show that the usability method applied contributes significantly to user satisfaction. The variables that have been set show positive and negative influences from users. The Shopee Pay application analyzed aims to measure the level of user satisfaction, by understanding the factors that influence customer satisfaction to maintain the quality of the ShopeePay digital wallet (e-wallet) service.

---

Availability

Inventory Code	Barcode	Call Number	Location	Status
2507001830	T169594	T1695942025	Central Library (Reference)	Available but not for loan - Not for Loan

Detail Information

Series Title

-

Call Number

T1695942025

Publisher

: Prodi Sistem Informasi, Fakultas Ilmu Komputer Universitas Sriwijaya., 2025

Collation

xiii, 58 hlm.; ill.; tab.; 29 cm.

Language

Indonesia

ISBN/ISSN

-

Classification

005.360 7

Content Type

-

Media Type

-

Carrier Type

-

Edition

-

Subject(s)

Sistem informasi

Specific Detail Info

-

Statement of Responsibility

EM

Other version/related

File Attachment

Comments

---

You must be logged in to post a comment