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 EVALUASI USABILITY APLIKASI GETCONTACT MENGGUNAKAN POST STUDY SYSTEM USABILITY QUESTIONNAIRE (PSSUQ) DAN RETROSPECTIVE THINK ALOUD (RTA)

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Penilaian

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GetContact, a contact management and spam call protection application with over 700 million downloads on the Google Play Store, still has room for usability improvements. This study aims to evaluate the usability of GetContact in the Palembang region based on reviews on Quora, and comments on the Google Play Store. The methods used are the Post-Study System Usability Questionnaire (PSSUQ) and Retrospective Think Aloud (RTA). PSSUQ results from 190 respondents show a good overall usability level with a score of 2.73. The System Usefulness scale recorded a value of 2.60, and Information Quality reached 2.80, indicating satisfactory usability. However, Interface Quality with a score of 2.89 still needs improvement. Findings from the RTA method also identified constraints in the application's features and interface. This study concludes that although GetContact's overall usability level is good and accepted by users, further development of the interface and features is still needed to improve overall usability and create a better user experience.

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Availability

Inventory Code	Barcode	Call Number	Location	Status
2407007134	T163177	T1631772024	Central Library (REFERENS)	Available but not for loan - Not for Loan

Detail Information

Series Title

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Call Number

T1631772024

Publisher

Indralaya : Prodi Sistem Informasi, Fakultas Ilmu Komputer Universitas Sriwijaya., 2024

Collation

xvi, 39 hlm.; ilus.; 29 cm

Language

Indonesia

ISBN/ISSN

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Classification

003.010 7

Content Type

Text

Media Type

unmediated

Carrier Type

-

Edition

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Subject(s)

Prodi Sistem Informasi
Identifikasi Sistem

Specific Detail Info

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Statement of Responsibility

MURZ

Other version/related

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