Skripsi

HUBUNGAN MUTU LAYANAN TERHADAP KEPUASAN PASIEN RAWAT INAP DI RSUD SITI FATIMAH PROVINSI SUMATERA SELATAN

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Penilaian

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Planning for Human Resources for Health (HRH) is a crucial process aimed at ensuring the availability, distribution, and quality of health personnel align with regional needs. This planning process is implemented in a bottom-up manner, starting from primary healthcare facilities, namely Puskesmas, then escalating to the district/city level, provincial level, and finally to the national level. Based on data from the South Sumatra Provincial Health Office in 2024, there is a shortage of 481 public health personnel in Puskesmas across districts/cities. These personnel consist of epidemiologists, health promotion staff, occupational health staff, and health administration staff. This condition will impact the overall goals of regional health development. This study aims to analyze the problems in the planning process for public health personnel needs in Puskesmas across districts/cities in South Sumatra Province. The research used a descriptive qualitative method through in-depth interviews, observation, and document review with three informants from the HRH Section of the South Sumatra Provincial Health Office. Data analysis was conducted using thematic analysis techniques. The research findings indicate that the main problems in planning for public health personnel needs include inconsistencies in the implementation of central and local policies, high turnover of planning staff, limited competence of planning staff, limited budget, and a suboptimal health information system. The conclusion of this study is that the effectiveness of planning for public health personnel needs has not been optimal due to these factors. It is necessary to strengthen data-based policy implementation, improve the competence of planning staff, optimize budget allocation, develop an integrated health information system, and strengthen continuous monitoring and evaluation.

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Availability

Inventory Code	Barcode	Call Number	Location	Status
2407003899	T144518	T1445182024	Central Library (REFERENCES)	Available but not for loan - Not for Loan

Detail Information

Series Title

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Call Number

T1445182024

Publisher

Indralaya : Prodi Kesehatan Masyarakat, Fakultas Kesehatan Masyarakat., 2024

Collation

xi, 62 hlm.; ilus.; 29 cm

Language

Indonesia

ISBN/ISSN

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Classification

613.07

Content Type

Text

Media Type

unmediated

Carrier Type

-

Edition

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Subject(s)

Prodi Kesehatan Masyarakat
Mutu Layanan

Specific Detail Info

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Statement of Responsibility

KA

Other version/related

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