Skripsi

EVALUASI USER EXPERIENCE PADA WEBSITE PEMERINTAH PROVINSI SUMATERA SELATAN MENGGUNAKAN METODE MECUE QUESTIONNAIRE 2.0

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Penilaian

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The implementation of information technology is the main driver in increasing the productivity of various public services or industrial sectors. One of them has been implemented by the South Sumatra provincial government agency with the existence of an e-government website that is used as a disseminator and information provider. The South Sumatra provincial government website is one of the service providers and public information as well as a communication channel between the community and the government. This study aims to measure the user experience of public service website information systems to determine the quality of service whether it is in accordance with user expectations. Researchers used the meCUE Questionnaire 2.0 method which has 5 modules with 9 assessment instruments in it. Data collection was carried out by distributing questionnaires using google form to 131 respondents who had accessed the website. The results of the measurement show usefulness has an average value of (5.30), usability of (4.97), visual aesthetics of (3.87), status of (3.53), commitment of (3.15), intention to use of (3.40), positive emotions of (4.16), negative emotions of (2.92) product loyalty of (3.45). The overall evaluation gets an average value of 3.00 and it can be concluded that the website of the South Sumatra provincial government can be declared “Good Enough”.

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Availability

Inventory Code	Barcode	Call Number	Location	Status
2507001551	T168669	T1686692025	Central Library (REFERENCES)	Available but not for loan - Not for Loan

Detail Information

Series Title

2507001551

Call Number

T1686692025

Publisher

Indralaya : Prodi Sistem Informasi, Fakultas Ilmu Komputer Universitas Sriwijaya., 2025

Collation

xv, 37 hlm.; ilus.; tab.; 29 cm.

Language

Indonesia

ISBN/ISSN

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Classification

005.36

Content Type

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Media Type

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Carrier Type

-

Edition

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Subject(s)

Sistem informasi
Prodi Sistem Informasi

Specific Detail Info

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Statement of Responsibility

TUTI

Other version/related

File Attachment

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