Image of KINERJA PELAYANAN IDENTITAS KEPENDUDUKAN DIGITAL (IKD) DALAM MENDORONG TRANSFORMASI DIGITAL E-KTP DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN OKU TIMUR

Skripsi

KINERJA PELAYANAN IDENTITAS KEPENDUDUKAN DIGITAL (IKD) DALAM MENDORONG TRANSFORMASI DIGITAL E-KTP DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN OKU TIMUR

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Digital transformation in public services is essential in the modern era, including in population administration. This study aims to analyze the performance of Digital Population Identity (IKD) services in promoting the digital transformation of e-KTP at the Department of Population and Civil Registration of OKU Timur Regency. Using a descriptive qualitative approach, this research examines productivity, service quality, responsiveness, responsibility, and accountability based on the performance theory of Agus Dwiyanto (2006). The study found that IKD implementation still faces various challenges, including low activation rates among the public, lack of socialization, as well as infrastructure and internet accessibility issues. Nevertheless, IKD services are considered to provide administrative convenience for those who have utilized them. Therefore, more effective strategies are needed in socialization, increasing digital literacy, and strengthening technological infrastructure to improve the effectiveness of IKD services in OKU Timur Regency. Key Word: Service Performance, Digital Population Identity, Digital Transformation, e-KTP, Public Administration.

Availability
Inventory Code Barcode Call Number Location Status
2507001461T168568T1685682025Central Library (Reference)Available but not for loan - Not for Loan
Detail Information
Series Title
-
Call Number
T1685682025
Publisher
Indralaya : Jurusan Ilmu Administrasi Publik, Fakultas Ilmu Sosial dan Politik.,
Collation
xv, 128 hlm.; ilus.; tab.; 29 cm.
Language
Indonesia
ISBN/ISSN
-
Classification
658.306 07
Content Type
Text
Media Type
-
Carrier Type
-
Edition
-
Subject(s)
Kinerja pegawai
Specific Detail Info
-
Statement of Responsibility
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No other version available

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