Skripsi

PENERAPAN PRINSIP-PRINSIP GOOD GOVERNANCE DALAM PELAYANAN PUBLIK BERBASIS DIGITAL (M-PASPOR) DI KANTOR IMIGRASI KELAS I TPI PALEMBANG

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Penilaian

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This research aims to find out how the principles of good governance are implemented in digital-based public services (M-Paspor) at the Class I Checkpoint Imiggration Office Palembang, Digital-based public services are a service transformation based on the development of information technology systems so that people can effectively and efficiently obtain public services. This research examines and discusses the application of good governance principles in digital-based public services (M-Paspor) at the Class 1 Checkpoint Imiggration Office Palembang. The principles of good governance used in this research are according to the UNDP in Sedarmayanti (2003) which consist of participation, rule of law, transparency, responsiveness, consensus orientation, equity, effectiveness and efficiency, accountability and strategic vision. The research method used in this research is qualitative research. Data collection techniques in this research were carried out through observation, interviews and documentation. The results of the research show that the application of good governance principles has been implemented well at the Class 1 Checkpoint Imiggration Office Palembang, however the principle of responsiveness has not been applied in digital-based public services (M-Paspor) due to the inadequate number of employees in the service section at Class I Checkpoint Imiggration Office Palembang Keywords: Good Governance, Public Services, Digitalization, M-Paspor

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Availability

Inventory Code	Barcode	Call Number	Location	Status
2407000492	T138176	T1381762024	Central Library (References)	Available but not for loan - Not for Loan

Detail Information

Series Title

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Call Number

T1381762024

Publisher

Indralaya : Prodi Ilmu Administrasi Publik, Fakultas Ilmu Sosial dan Politik., 2024

Collation

xvii, 201 hlm.; ilus.; 29 cm

Language

Indonesia

ISBN/ISSN

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Classification

351.07

Content Type

Text

Media Type

unmediated

Carrier Type

-

Edition

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Subject(s)

Pelayanan Publik
Prodi Ilmu Administrasi Publik

Specific Detail Info

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Statement of Responsibility

KA

Other version/related

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