Skripsi

EVALUASI USABILITY DAN USER EXPERIENCE APLIKASI WEVERSE SHOP MENGGUNAKAN METODE COGNITIVE WALKTHROUGH DAN POST STUDY SYSTEM USABILITY QUESTIONNAIRE

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Penilaian

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The rapid development of technology has encouraged the integration of digital services, including e-commerce apps such as Weverse Shop. As a platform that provides official merchandise for K-Pop fans, Weverse Shop underwent significant changes after being integrated into the Weverse app. This study aims to evaluate the usability and user experience of Weverse Shop e-commerce app following this integration. The evaluation was conducted using the Cognitive Walkthrough and Post Study System Usability Questionnaire (PSSUQ) methods. Cognitive Walkthrough is used to identify usability issues from an expert perspective, while PSSUQ is used to quantitatively measure user experience through three subscales: System Usefulness, Information Quality, and Interface Quality. Participants in this study ran 7 task scenarios relevant to the application features. Based on the analysis results, the average scores for the PSSUQ subscales were 2.99 for System Usefulness, 2.98 for Information Quality, and 2.87 for Interface Quality, with an overall score of 2.95. These results indicate that the application interface still needs improvement, especially in the aspects of navigation and information delivery. This research provides recommendations for improvements to usability elements to increase user satisfaction.

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Availability

Inventory Code	Barcode	Call Number	Location	Status
2507000018	T161997	T1619972024	Central Library (Reference)	Available but not for loan - Not for Loan

Detail Information

Series Title

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Call Number

T1619972024

Publisher

Indralaya : Prodi Sistem Informasi, Fakultas Ilmu Komputer., 2024

Collation

xvi, 134 hlm.; ilus.; tab.; 29 cm.

Language

Indonesia

ISBN/ISSN

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Classification

004.07

Content Type

Text

Media Type

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Carrier Type

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Edition

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Subject(s)

Teknologi informasi
Prodi Sistem Informasi, Fakultas Ilmu Komputer

Specific Detail Info

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Statement of Responsibility

MI

Other version/related

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