Skripsi

FAKTOR-FAKTOR YANG MEMPENGARUHI NIAT PERILAKU PENGGUNA BSB MOBILE BANKING DI KOTA PALEMBANG

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Penilaian

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In the era of globalization, the use of the internet and technology has become commonplace. One of them is the banking sector, which has shifted to offering services with a digital touch, such as mobile banking. Rating assessment on Playstore, the BSB Mobile application received a score of 4.0. When using m�banking, customers found complaints such as user accounts being blocked for no reason, transactions failing but balance deductions still occurring, errors or bugs in the application. These complaints will reduce the user's desire to use the application. Researchers applied the UTAUT2 method and added Trust and Perceived Risk variables to analyze what factors influence BSB Mobile user intentions. The results of this analysis found that the variables Social Influence and Hedonic Motivation influence Intentional Behavior, while the variables Performance Expectations, Business Expectations, Facilitating Conditions, Price Value, Habits, Trust, and Perceived Risk do not influence the Intentional Behavior of BSB Mobile banking users

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Availability

Inventory Code	Barcode	Call Number	Location	Status
2407002888	T144354	T1443542024	Central Library (REFERENCES)	Available but not for loan - Not for Loan

Detail Information

Series Title

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Call Number

T1443542024

Publisher

Indralaya : Jurusan Sistem Informasi, Fakultas Ilmu Komputer., 2024

Collation

xv, 56 hlm.; ilus.; tab.; 29 cm

Language

Indonesia

ISBN/ISSN

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Classification

339.407

Content Type

Text

Media Type

unmediated

Carrier Type

unspecified

Edition

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Subject(s)

Mobile Banking
Prodi Sistem Informasi

Specific Detail Info

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Statement of Responsibility

UIN YOLA

Other version/related

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