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The book provides an understanding of how service design and design thinking could address the needs of organisations in tackling processes of transformations which include changes in the way people behave, interact and grow. It addresses the demand of human resource management functions, which are primarily called to manage such transformations about what regards people, namely the employees. It suggests a framework that defines a course of action, based on design features, aimed at supporting organisations in facing organisational change.
The book will be of interest of researchers in the field of service design, design thinking and HR management, consultants/practitioners working in those fields, and educators that would like to train learners in becoming human resource designers.

Availability

Inventory Code	Barcode	Call Number	Location	Status
2108000465	EB0005214	658.3 Ros h	Central Library (OPAC)	Available

Detail Information

Series Title: SpringerBriefs in Applied Sciences and Technology
Call Number: 658.3 Ros h
Publisher: Switzerland : Springer Cham., 2021
Collation: xxii, 136p.:ill
Language: English
ISBN/ISSN: 978-3-030-87612-8
Classification: 658.3
Content Type: Ebook
Media Type: -
Carrier Type: online resource
Edition: 1
Subject(s): Human Resource Development
Specific Detail Info: -
Statement of Responsibility: BRF

Other version/related

No other version available

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Human Resource Design

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