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Electronic Resource

Measuring Productivity in Education and Not-for-Profits

Moore, Kenneth - Personal Name;

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This book takes the reader through real-world examples for how to characterize and measure the productivity and performance of NFPs and education institutions—that is, organisations that produce value for society, which cannot be measured accurately in financial KPIs. It focuses on how best to frame non-profit performance and productivity, and provides a suite of tools for measurement and benchmarking. It further challenges the reader to consider alternative and appropriate uses of quantitative measures, which are fit-for-purpose in individual contexts.

It is true that the risk of misusing quantitative measures is ever-present. But does that risk outweigh the benefits of forming a more precise and shared understanding of what could generate better outcomes? There will always be concerns about policy and performance management. Goodheart’s Law states that once a measure becomes a target, it is no longer a good measure. This book helps to strike a meaningful balance between what can be measured, what cannot, and how best to use quantitative information in sectors that are often averse to being held up to the light and put on a scale by outsiders.


Availability
Inventory Code Barcode Call Number Location Status
2108000300EB0005044352.3 Moo mCentral Library (OPAC)Available
Detail Information
Series Title
Management for Professionals
Call Number
352.3 Moo m
Publisher
Switzerland : Springer Cham., 2021
Collation
x, 148p.:ill
Language
English
ISBN/ISSN
978-3-030-72965-3
Classification
352.3
Content Type
Ebook
Media Type
-
Carrier Type
online resource
Edition
1
Subject(s)
Public Administration--Management
Specific Detail Info
-
Statement of Responsibility
BRF
Other version/related
TitleEditionLanguage
Measuring Productivity in Education and Not-for-Profits1en
File Attachment
  • Measuring Productivity in Education and Not-for-Profits
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