Skripsi

ANALISIS TINGKAT KEPUASAN PENGGUNA APLIKASI MOBILE TRAVELOKA MENGGUNAKAN METODE EUCS

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Penilaian

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Traveloka mobile app is a service that offers accommodation and travel products, provided by PT Trinusa Travelindo. The study aims to find out how satisfied users are with the Traveloka mobile app. The research uses the EUCS methodology, which combines criteria such as content, accuracy, format, ease of use, and timeliness as fundamental components of the assessment. Data collection is done using a questionnaire distributed among Traveloka mobile users. After a thorough assessment of validity and reliability, the test findings confirm the validity of the question and its reliability. The Kaplan and Norton satisfaction averages and categories are used to calculate the output data of the questionnaire. The survey involved 300 participants who scored five factors, including Accuracy, Content, Format, Timeliness, and Ease of Use rated at 3.78 in satisfactory categories.. Therefore, for further research it is recommended to use other methods to obtain different results.

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Availability

Inventory Code	Barcode	Call Number	Location	Status
2407000075	T136945	T1369452024	Central Library (Referens)	Available but not for loan - Not for Loan

Detail Information

Series Title

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Call Number

T1369452024

Publisher

Inderalaya : Prodi Sistem Informasi, Fakultas Ilmu Komputer, Universitas Sriwijaya., 2023

Collation

xv, 46 hlm.; Ilus.; 29 cm

Language

Indonesia

ISBN/ISSN

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Classification

005.360 7

Content Type

Text

Media Type

unmediated

Carrier Type

-

Edition

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Subject(s)

Program untuk Komputer Personal
Prodi Sistem Informasi

Specific Detail Info

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Statement of Responsibility

SEPTA

Other version/related

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