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Image of ANALISIS TINGKAT KEPUASAN PENGGUNA APLIKASI E-OFFICE KABUPATEN OGAN ILIR MENGGUNAKAN METODE END USER COMPUTING SATISFACTION (EUCS)

Skripsi

ANALISIS TINGKAT KEPUASAN PENGGUNA APLIKASI E-OFFICE KABUPATEN OGAN ILIR MENGGUNAKAN METODE END USER COMPUTING SATISFACTION (EUCS)

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Penilaian anda saat ini :  

Information and communication technology is growing rapidly resulting in an increase in the use of automation technology in a government organization. One of the uses of technology in the office sector by Ogan Ilir Regency is the E-Office application. The E-Office application is a government administration management application in Ogan Ilir Regency with the concept of a super app, namely an all-in�one to access various services at once, which is managed by DISKOMINFO Statistics and Encryption of Ogan Ilir Regency. During the use of the E-Office application there are several problems. Meanwhile, DISKOMINFO Statistics and Coding of Ogan Ilir Regency has never conducted an analysis or evaluation of the use of the E-Office application related to user satisfaction. Based on this, the purpose of this study is to determine the level of user satisfaction of the E-Office application and the factors that influence user satisfaction. The End User Computing Satisfaction (EUCS) method is used as a model in this study with five variables namely content, accuracy, format, ease of use and cohesiveness. Data processing uses the SmartPLS application and data analysis uses Partial Least Square (PLS) by testing the outer model and inner model. The results showed that based on 95 respondents who were users of the E-Office application 63% of respondents were satisfied when using the application and the factors that had a significant positive effect on user satisfaction (user satisfaction) of the E-Office application were format variables, ease of use variables , and timeliness variables. Furthermore, the content variable and accuracy variable have no significant positive effect on user satisfaction. Keywords: User Satisfaction, E-Office, End User Computing Satisfaction.


Availability
Inventory Code Barcode Call Number Location Status
2307003722T119155T1191552023Central Library (REFERENS)Available but not for loan - Not for Loan
Detail Information
Series Title
-
Call Number
T1191552023
Publisher
Indralaya : Prodi Sistem Informasi, Fakultas Ilmu Komputer, Universitas Sriwijaya., 2023
Collation
xvii, 92 hlm.; ilus.; 29 cm
Language
Indonesia
ISBN/ISSN
-
Classification
351.3 - 351.9 07
Content Type
-
Media Type
-
Carrier Type
-
Edition
-
Subject(s)
Prodi Sistem Informasi
Administrasi Negara di Lokasi Tertentu
Specific Detail Info
-
Statement of Responsibility
ANUG
Other version/related

No other version available

File Attachment
  • ANALISIS TINGKAT KEPUASAN PENGGUNA APLIKASI E-OFFICE KABUPATEN OGAN ILIR MENGGUNAKAN METODE END USER COMPUTING SATISFACTION (EUCS)
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