Image of HUBUNGAN PERSEPSI TENTANG MUTU PELAYANAN TERHADAP MINAT KUNJUNGAN ULANG PASIEN RAWAT INAP DI RSUD DEPATI BAHRIN KABUPATEN BANGKA PROVINSI KEPULAUAN BANGKA BELITUNG.

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HUBUNGAN PERSEPSI TENTANG MUTU PELAYANAN TERHADAP MINAT KUNJUNGAN ULANG PASIEN RAWAT INAP DI RSUD DEPATI BAHRIN KABUPATEN BANGKA PROVINSI KEPULAUAN BANGKA BELITUNG.

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Quality health services are health services that are needed and desired by patients. The quality of health services refers to the level of health services in creating patient satisfaction which will increase patient interest in making repeat visits. Based on a survey of inpatient service satisfaction at Depati Bahrin Hospital in 2022, out of 83 patiens who received treatmeant at the inpatient unit, it showed that as many as 50 patients (60,2%) expressed dissatisfaction and as many as 33 patients (39.3) expressed satisfaction with the service provided given. The purpose of this study was to analyze the effect of patient perceptions of service quality on intention to revisit inpatient care at Depati Bahrin Hospital, Bangka Regency. This research is a quantitative study using a cross sectional design. The population in this study were all inpatients at Depati Bahrin General Hospital, Bangka Regency and the sample size used was 106 people taken by purposive sampling technique. The data analysis used was univariate analysis and bivariate analysis with the Chi-Square. The results showed that there was an correlations of professionalism (Sig-p 0.000

Availability
Inventory Code Barcode Call Number Location Status
2307002456T113426T1134262023Central Library (Referens)Available
Detail Information
Series Title
-
Call Number
T1134262023
Publisher
Indralaya : Prodi Kesehatan Masyarakat, Fakultas Kesehatan Masyarakat Universitas Sriwijaya.,
Collation
xvi, 67 hlm.; ilus.; 29 cm
Language
Indonesia
ISBN/ISSN
-
Classification
610.730 7
Content Type
Text
Media Type
-
Carrier Type
-
Edition
-
Subject(s)
Prodi Kesehatan Masyarakat
manajemen kesehatan, Mutu Layanan
Specific Detail Info
-
Statement of Responsibility
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No other version available

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