Skripsi
PENGARUH EXPERIENTIAL MARKETING TERHADAP KEPUASAN MAHASISWA PENGGUNA OVO DI UNIVERSITAS SRIWIJAYA KAMPUS PALEMBANG
OVO is a digital platform that is engaged in digital payment services, service companies need a strategy to attract consumers. One of the marketing methods that can be used to influence consumer emotions is experiential marketing. This study aims to determine how the influence of experiential marketing is mapped in the dimensions of sense, feel, think, act and relate. The method used is multiple linear regression, t-test, and F test. Data collection was used by the questionnaire that was distributed to 100 respondents and processed using SPSS data processing software. The results of this study indicate that there is an effect of Experiential Marketing on OVO User satisfaction simultaneously and partially. Furthermore, it is known that the most dominant dimension affects OVO user satisfaction
Inventory Code | Barcode | Call Number | Location | Status |
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2207001009 | T69613 | T696132022 | Central Library (Referens) | Available |
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