Skripsi

PENILAIAN KINERJA RUMAH SAKIT BUKIT ASAM MEDIKA (RS.BAM) TANJUNG ENIM MENGGUNAKAN BALANCED SCORECARD PADA MASA PANDEMI COVID-19.

---

Penilaian

---

This study aims to determine how the performance assessment of Bukit Asam Medika Hospital (RS.BAM) Tanjung Enim using the Balanced Scorecard during the Covid-19 Pandemic. To find out, the researchers obtained data from Bukit Asam Medika Tanjung Enim Hospital. Data collection methods used are primary data and secondary data obtained from Bukit Asam Medika Hospital and the distribution of patient satisfaction and employee satisfaction questionnaires. The data analysis method used in this study is a qualitative method using data analysis techniques in the form of ratios, the analysis used is the ratio of revenue growth, the ratio of customer acquisition, customer retention, the ratio of bed usage rates, the ratio of the average length of stay of patients, the ratio of employee training , employee acquisition ratio. The results of this study indicate that the performance assessment of Bukit Asam Medika Hospital using the Balanced Scorecard is mostly not ideal, which is assessed during the Covid-19 Pandemic. Keywords : Performance Assessment, Balanced Scorecard, Covid-19

---

Availability

Inventory Code	Barcode	Call Number	Location	Status
2207004419	T81480	T814802022	Central Library (Referens)	Available

Detail Information

Series Title

-

Call Number

T814802022

Publisher

Indralaya : Prodi Akuntansi, Fakultas Ekonomi Universitas Srwijaya., 2022

Collation

xvi, 96 hlm.; ilus.; 29 cm

Language

Indonesia

ISBN/ISSN

-

Classification

657.920 7

Content Type

Text

Media Type

-

Carrier Type

-

Edition

-

Subject(s)

Prodi Akuntansi
Akuntansi untuk Organisasi Tertentu

Specific Detail Info

-

Statement of Responsibility

MURZ

Other version/related

File Attachment

Comments

---

You must be logged in to post a comment