APA Style
Harris, Elaine K.. (2010).
Customer Service : A PRACTICAL APPROACH, Fifth Edition (5th).
New Jersey:
Pearson Prentice Hall.
Chicago Style
Harris, Elaine K..
Customer Service : A PRACTICAL APPROACH, Fifth Edition.
5th
New Jersey:
Pearson Prentice Hall,
2010.
Text.
MLA Style
Harris, Elaine K..
Customer Service : A PRACTICAL APPROACH, Fifth Edition.
5th
New Jersey:
Pearson Prentice Hall,
2010.
Text.
Turabian Style
Harris, Elaine K..
Customer Service : A PRACTICAL APPROACH, Fifth Edition.
5th
New Jersey:
Pearson Prentice Hall,
2010.
Print.