Electronic Resource

Measurement of Facilities Management Performance in Ghana's Public Hospitals

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Penilaian

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This book presents the concept of healthcare facilities management performance measurement (HCFMPM) using Ghana as a case study. It set forth in-depth theoretical and empirical underpinnings of performance measurement concepts for hospital facilities services, with the view to demonstrate critical performance dimensions to improve FM contributions and added value to healthcare delivery. The research approach adopted is mixed method encompassing qualitative interviews in case study setting and a questionnaire survey of sampled hospitals in Ghana. The book presents a number of useful tables, graphs as well as a pedagogic illustration of statistical analysis which are useful in understanding the concepts under reference. It develops a structural equation model for performance measurement of FM services. The book is of relevance to healthcare managers, facilities management practitioners and academics towards measuring and improving FM performance in hospitals. Although the data used in the analysis is based on the case study country Ghana, the result is by extension useful to several developing countries faced with the challenge to improve FM services delivery in public hospitals as well as other facilities management sectors.

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Availability

Inventory Code	Barcode	Call Number	Location	Status
1908001307	EB0001913	362.110 68 Amo m	Central Library (OPAC)	Available

Detail Information

Series Title

Management in the Built Environment

Call Number

362.110 68 Amo m

Publisher

Singapore : Springer Singapore., 2020

Collation

XV, 118p.:Ill

Language

English

ISBN/ISSN

978-981-33-4332-0

Classification

362.110 68

Content Type

Ebook

Media Type

-

Carrier Type

online resource

Edition

1

Subject(s)

Facility Management

Specific Detail Info

-

Statement of Responsibility

BRF

Other version/related

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