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Image of Measurement of Facilities Management Performance in Ghana's Public Hospitals

Electronic Resource

Measurement of Facilities Management Performance in Ghana's Public Hospitals

Amos, Daniel - Personal Name; Au-Yong, Cheong Peng - Personal Name; Musa, Zairul Nisham - Personal Name;

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This book presents the concept of healthcare facilities management performance measurement (HCFMPM) using Ghana as a case study. It set forth in-depth theoretical and empirical underpinnings of performance measurement concepts for hospital facilities services, with the view to demonstrate critical performance dimensions to improve FM contributions and added value to healthcare delivery. The research approach adopted is mixed method encompassing qualitative interviews in case study setting and a questionnaire survey of sampled hospitals in Ghana. The book presents a number of useful tables, graphs as well as a pedagogic illustration of statistical analysis which are useful in understanding the concepts under reference. It develops a structural equation model for performance measurement of FM services. The book is of relevance to healthcare managers, facilities management practitioners and academics towards measuring and improving FM performance in hospitals. Although the data used in the analysis is based on the case study country Ghana, the result is by extension useful to several developing countries faced with the challenge to improve FM services delivery in public hospitals as well as other facilities management sectors.


Availability
Inventory Code Barcode Call Number Location Status
1908001307EB0001913362.110 68 Amo mCentral Library (OPAC)Available
Detail Information
Series Title
Management in the Built Environment
Call Number
362.110 68 Amo m
Publisher
Singapore : Springer Singapore., 2020
Collation
XV, 118p.:Ill
Language
English
ISBN/ISSN
978-981-33-4332-0
Classification
362.110 68
Content Type
Ebook
Media Type
-
Carrier Type
online resource
Edition
1
Subject(s)
Facility Management
Specific Detail Info
-
Statement of Responsibility
BRF
Other version/related

No other version available

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  • Measurement of Facilities Management Performance in Ghana's Public Hospitals
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